New Zealand's real estate industry is regulated by the REAA. Find out more about the REAA by clicking here.
The Real Estate Agents Authority provides buyers and sellers with guides to help you better understand the legally binding real estate agreements.
Agency Agreement Approved guide click here
Sale & Purchase Agreement Approved guide click here
The Code of Professional Conduct and Client Care sets out the standard of professional conduct and client care required of agents, branch managers and salespersons.
To view the Code of Professional Conduct & Client Care, please click here
Kate Bradley & Associates has an established client complaint procedure designed to provide a simple and personalised process for resolving issues in the event that the service provided by our agency or salesperson licensee does not meet expectations of clients.
Firstly, we invite you to make contact with our Principal as set out in the attached document. However, you do not have to use our Complaints & Disputes Resolution Procedures. You can make a complaint to the REAA at any time even if you choose to also use our in house procedures.